Families & carers
If support is for someone you care for
Email us with a little about what's happening and the best way to reach you. We'll get back to you to talk it through and work out whether we're the right fit.
Registered NDIS provider · NSW
Positive behaviour support for all ages.
We work with participants, their families and their support teams to understand behaviour, reduce barriers, and build everyday quality of life.
01About us
Small practice. Real advocacy.
Steps is a practitioner-led behaviour support practice, registered with the NDIS and working across the Greater Sydney region. Our clinical roots are in mental health, and that depth shows up in every assessment, plan and conversation.
We genuinely want the people we support to succeed, and we'll advocate for them to get there, even when that means having the uncomfortable conversations.
I'm a registered behaviour support practitioner and director at Steps.
I came into behaviour support after 15 years in complex mental health care. I have a Master of Nursing (Mental Health), and I've held roles as a clinical nurse educator at Justice Health's Forensic Hospital and a clinical nurse consultant for complex care at Royal North Shore Hospital.
As a behaviour support practitioner, I work with children, young people and adults, including people with intellectual disability, autism, psychosocial disability and complex mental health needs, and people with restrictive practices in place.
02Our services
Specialist positive behaviour support.
Behaviour support is for people whose behaviour is getting in the way of the life they want, or putting themselves or others at risk. We work out what's driving the behaviour, then build practical strategies with the people around them, so support becomes safer, more consistent and less restrictive.
We work with children, young people and adults with NDIS funding for specialist behaviour support, and with the families, carers and teams who support them.
How it works
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Assessment
We spend time with the person and the people who know them best, gather information and complete a Functional Behaviour Assessment to understand why the behaviour happens.
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Behaviour support plan
A practical plan built from the assessment: strategies, skill-building and, where restrictive practices are in place, a clear pathway to reduce them.
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Implementation
Training and coaching for families, support workers and teams, so the plan works in everyday life and not just on paper.
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Review
We track progress, adjust what isn't working, meet our NDIS Commission reporting obligations and update the plan as things change.
03Getting started
Ready to take the next step?
Support coordinators
If you're referring a participant
We're currently accepting new participants in the Greater Sydney region. Send us an enquiry and we'll be in touch with our referral form.